Weather-related Collection Schedule Changes (Commercial)
Severe weather and road conditions may cause delays in collection for some of our customers. Thank you for your patience as we work to collect all garbage and recyclables during inclement weather. Below is information that will be helpful if we cannot collect your garbage or recyclables on your regular pick-up day.
If we cannot collect your garbage and recyclables on your regularly scheduled pick-up day, we will try the next business day (weather and road conditions permitting).
If we cannot get back on the next business day, then we will try again the next business day and continue trying each new business day until your garbage and recyclables are collected. If garbage and recyclables are collected on the next pick-up, no credit will be issued.
If your Toter(s) or recycling bins are buried or covered in snow, it would help our crews a great deal if you could dig out or uncover them for pick-up.